Thursday, November 13, 2014

Love - Do you have a brother like mine ?

I was in 2nd standard in a Govt school in Gudivada. The school declared one day off for students to attend a science fair in the town. It costs 25 paisa (0.25 INR). I was very enthu. I came home and asked my mother 25 paisa for science fair. Mother declined saying there was no money and went out on some work. Was very disappointed. My brother, who was in 9th std, came home for lunch and saw me. He quickly took out all his savings (0.25INR), dressed me up and tried to send me.He tried nice shoe someone gifted me on my birthday which my mother never allowed me stating that they may get damaged. He was very angry with my mother when he realized that shoe did not fit. By the time, we were ready, it was too late and I could not goto science fair. But, this entire incident etched in my memory forever; particularly my brother's efforts to send me to science fair and his anger and his disappointment on being unable to send me.

One talks about romantic partner when they talk about love. But, I want to talk about my brother, Potluri Rama Sesha Giri Rao. I can proudly say that without my brother's love and selflessly pushing me to realize my potential, I could not have achieved anything.

He had this urge for perfection and to improve everything. He even pushes for perfection a bit harshly. Does not hesitate to be harsh and unkind when he wants you to do something. But, only people close to him know that it's his exterior and his harsh words are limited to the 'task' he was after. He is like a coconut - hard exterior and soft & pure interior.

He was my foundation and pillar of support. He took the burden of bringing me to Hyderabad for diploma studies though he himself was living with meagre wages. He used to work 4 shifts at a time (32hrs in a stretch) so that he gets some overtime wages to support me. He was so confident he never asked me for my report card or marks. This continued even after his marriage. My sis-in-law never gave me any household work and always ensured that I got whatever I wanted to pursue my studies. I was probably very selfish in those days- just doing my job and studies - without bothering about home.

Ofcourse, we had lot of fun moments. I remember fighting with broom sticks at home after watching Telugu action movie of Superstar Krishna when we were kids. Our idea of a good outing in Hyderabad was Biryani at Grand hotel in Abids and then a movie in nearby theater. We used to buy 125gm of Jalebi from a roadside vendor  in Ameerpet and walk back home eating. I used to be very thin. He used to ask everyone and tried their tips on me to fatten me up. He used to give me 1.25 INR everyday to eat Idly in Anand Bhavan before going to college. Someone told him that daily idly can fatten me. Later, he used to get sweets every week and make me eat. Though none of them worked,  I vividly remember his relentless efforts.

When I quit my job in the final year of graduation and told him that I would go for MBA, he did not ask me any questions. I told him it costs a lot. He was worried on how to get so much money. When I told him that we can get a bank loan, he was elated. I still remember tears in his eyes at Secunderabad railway station when I boarded Howrah mail to goto XLRI for MBA. That was the first time, I was going away from him to live somewhere else.

After that day, I hardly stayed in Hyderabad with him. I was always working in a different city. I got better paying jobs while he lost his job due to closure of his company. He & my sis-in-law lived frugally with whatever they have but never asked me for any help. He just thinks that bringing me up was his responsibility and he just did what he had to do. No return expected.

That was my brother ...Seshaiah Annaiah. We both might not use tender words when we talk to each other..we even shout at each other sometimes...but we know, for sure, that we love each other and are there for each other.

Saturday, November 01, 2014

Kindness - part 2

Continuing from my blog on kindness - part 1, want to share few experiences from Lagos in this blog.
You landed in a completely new country first time. You don't have the local currency. You don't have a phone that works. You need to pay for the trolley at the airport to handle your heavy bags. You don't know the address of the place where you have to go. What will you do ?

Kindness. You survive such situations because people are kind in general wherever you go.

I faced the situation when I landed in Lagos. The person who was supposed to receive me at immigration counter did not come due to a communication gap. Luckily, a friend of mine was kind enough to come to airport to ensure that I will not have any difficulty. But, he was standing outside. I had no clue what to do. I requested a lady for the phone. But, there was no charge. Her husband was kind to put a sim with some money left into another phone and gave me. Thanks to these 2 strangers, I could call my friend who managed to come inside and rescue me. Ofcourse, I cannot imagine what would have happened, if my friend did not come to Airport.

I was fortunate in Nigeria to notice this wherever I go. 3 weeks later, I was down with fever. I thought it's a normal fever that comes with throat infection. One of the friends I met here..an XLer, forced me to visit doctor and got me Malaria treatment. He called me everyday to enquire what food I was eating..got nutritious food cooked specially for me at home to ensure that I recover quickly. He & his wife have been taking care of me & my family since then as an elder brother. My son's face lits up whenever he hears their voice in phone or when they ask him to come to their place.

4 months later, I decided to take my family. I had some 9-10 bags to take and called Lagos to ensure that vehicle will be there at the airport. One of the colleagues overheard my conversation and sent me a message saying he would send his vehicle also. He felt that carrying 9-10 bags in a single car would be difficult. We could comfortably get all the luggage in 2 cars when we came to Lagos.  We were taken to a new house. The other colleagues who were living in the same complex arranged food, water ...whatever we need. And, they never met me before !

We travelled to various manufacturing locations in our car despite friendly warnings to avoid long distance travelling in a car. We stopped at many places for directions. You see people helping you with a wide smile on their faces..they wish you safe and good journey. We stopped on the way at a gas station to use a rest room. There was no water. A boy quickly came, took a bucket and got the water from a nearby well and brought us water and went back running. We did not even ask him !

What is incredible is...people you hardly know sense & provide what you might need before you even ask them. Though we hear only cruel acts as news in media, the world is full of kind souls. Helping others is an inherent nature of human beings everywhere in the world.  I am lucky to be a recipient of this kindness wherever I go.

Happy Weekend !

Tuesday, October 28, 2014

Thank You, Kindness in Humans ! I am who I am today because of you. - Part 1

Thank You, Kindness ! Thanks to so many people without whose kindness or advice I would not have been who I am today.

Why am I writing my 2nd blog after 8 years on kindness ? I have been thinking of this ever since I came to Lagos. I was overwhelmed by the kindness of people who even do not know me to make my life comfortable in Lagos.  Then, it occurred that so many people impacted my life with little acts of kindness at crucial stages and they are all responsible for my current state. This is significant for someone who was born in a lower middle class family with negative networth (monetary terms).

Let me try to recall kind people who impacted me at various stages of my life.

I was told my mother was in hospital when I was born. Many relatives in Vakkalagadda reminisce whenever they see me and tell me stories of how they took care of me and worried about me during my infant days. 

I knew good English by the time I left my Telugu medium Govt school thanks to my teacher - Lakshmi Das garu. I was lucky that he moved to my village and rented my uncle's place. I just started learning English in school in my 5th Std. I requested shyly whether he would teach me English. He immediately accepted and started coaching me - Grammar, precis writing etc. 

I never bought text books during my school days thanks to my cousin brother Balaram. He was just one standard ahead of me. He maintains his books so well that they look new after one year ! 

Many of my schoolmates used to think that Hindi is very difficult to learn. But, I always found it easy and scored district first in SSC, thanks to my teacher - Kamla Devi garu. She encouraged me to study 'Dakshina Bharata Hindi Prachar  Sabha' courses and I got 'Rashtra Basha' certificate too which made my life easy in school.  

I used to read lot of fiction (Telugu novels) in my school days. Sometimes, I used to read 2 books a day and read almost all books in my village library and school library. Our high school head master - Mohan Das garu, tried to put my focus back in studies by offering free tuitions to me. Since then, he & his family looked after me as his son. I have to write another blog to describe my experiences and learnings with him. 

The Polytechnic admissions in Mid-80s was not so organized. I joined in Zaheerabad polytechnic first and then learnt that there were vacancies in Hyderabad polytechnic also. But, they asked me to get my original certificates from Zaheerabad by next day. The public transport was not so good in those days. One of my brother's friend - Ramarao garu - took us on his bike overnight and brought us back by next day morning so that I could join Hyderabad Polytechnic ! 

Another family who supported our family immensely was - Koteswara Rao babai (uncle) and his wife. He was always there with us whenever we need. Despite his busy schedule, he took leave and came with us to admit me in Polytechnic college. I stayed in their home for a long time until I moved to my brothers room. What they did to our family in those trying years cannot be repaid with general 'thank you' notes. He was ,ofcourse, my inspiration to excel in studies. Though, he is not related directly to us, he always treated my father as his elder brother and we remain part of his family.  Among my relatives, Chalamaiah mama supported us as our family elder after my father passed away. He was always there for us without even asking and first person to goto in need. 

I started working as soon as I finished Diploma until final year of Engineering. I could not have done this without my MM Dept head - N.Subramanian. When I was finding it difficult to cope with work, travel and studies, he facilitated me by allowing to go to college early from work. By this simple act, I also had to learn to work smarter to finish my regular work (and more) in less time than usual. I became an expert in TQM and Kaizen in the process.  

I used to stay closer to college during exam days with my friend - Rameshwar Reddy. He took care of me, cooked for me and never gave me household work. Ofcourse, he is one of my best friends.

It was another friend in JNTU - M Srinivas (No.1) - who casually remarked that I should write CAT and do MBA which made me think about MBA after Engineering. It was - R.Satish - my manager at work and IIM Alumnus, who guided me on Entrance exams and told me to apply for IIMs and XLRI only.

I went to XLRI admissions interview in Chennai and stayed with lovely family of Yagna Prasad. It was Prof.B.M.Patel who asked me why I did not write about my work experience in XL application. I thought experience before graduation would not count and hence did not mention it. He asked me to write about my work experience in a white paper and give it to the panel for consideration.I am sure, this was the main reason for my admission in XL. Jayanti krishnan, another interviewee and my batch mate later, gave me a scale, pen and paper without bothering about competition from me. 

Thanks to Bhimeswara Rao bava, I got education loan and could goto XLRI for further studies. He even funded my loan insurance premiums and initial loan interest payments. I still remember he and Ratna akka (his wife) crossing railway lines to reach me & give send off as my train to XLRI was about to start and my brother wiping tears as he was sending me to a different city first time. I will write about my brother's love in a different blog post.  

So many friends and teachers in XLRI. Ravi Sankar and Chaganti Murthy took care of me in the first year as I was a bit loner in new culture in those days. I did not goto outings mainly because I did not have money and they sensed it and tried to take me with them. Puneet Mishra convinced Arvind Mills to take me as summer intern.  

I was definitely lucky that my B.Tech classmate Ramesh Babu Tanneeru was posted in Jamshedpur. Whenever I needed some money, I used to go to him and ask. I am really not sure whether I repaid all his loans or skipped some of them. 

I was a summer intern in Ahmedabad. Stayed with few GETs there. Mohit James used to cook for me and fed me, entertained me and took care of me there. 

My first job after MBA was in Chennai. Chakravarthy who joined there from IIMB helped a lot to make life easy in a new city without any money in the first month. Later days, Samba's mother looked after me as if I was her elder son. 
I also went abroad first time in 1997. It was Hari, who took care of me in a new country, and was a great support system in handling my customer when I was there. 

When I moved to Bangalore, I took a 2BR house for rent from Rajan Mathew in Airport road. I stayed there for 10.5 years despite buying my own house in 2002. He, his wife (Sheela) and family were so nice and helpful, we did not want to move.  If you want to meet someone who can selflessly help you, you should meet Rajan. He always has time for you, even if it means not going to his shop !
They remain part of my family wherever I am. 

I got depressed with lot of work and lack of clarity/support from project management in a project. Manoharan Subbu flew down from Bangalore to Delhi to speak to me and give me comfort. Avijit Biswas also asked him to speak to me personally. This taught me one of the most important lessons in leadership. 

One of my managers treated me unfairly (in appraisals & increments) for few years from whom I learnt what not do as a manager. I respect him for his brilliance in domain and also for this lesson.  

Learnt a lot about hard work, empathy, sharing, patience and domain excellence from Prasad Munirathinam. I would not have stayed in SAP for so long, if he was not there. 

This is not an exhaustive list of kind people I came across. Many of them, strangers to me initially and later became friends, just came forward to extend their helping hand to support me in a new place, new job, or give a nudge to change my direction. I have not included my immediate family members in this blog who have immense influence on me. 
They all taught me important lessons on Empathy & Kindness and moulded the way I interact with others. 
I will explain many small acts of kindness in Lagos in part 2 of the blog.

Thank You, All, once again !!